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HP Recommended
Probook 4530s
Microsoft Windows 10 (64-bit)

I recently reset BIOS settings. and now when you turn on the laptop displays "product information not valid". How to fix this?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@okayumov 

Sorry, but HP no longer supplies those files.

 

Nor do they provide the DMI tool that folks have used in the past.

 

If you want this done, you would need to contact an HP Repair or Service Center.

If you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm

If you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center

Good Luck



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

1 REPLY 1
HP Recommended

@okayumov 

Sorry, but HP no longer supplies those files.

 

Nor do they provide the DMI tool that folks have used in the past.

 

If you want this done, you would need to contact an HP Repair or Service Center.

If you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm

If you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center

Good Luck



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.