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HCYBERXP
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Solved!

no password file exist but password does

HP Recommended
Note book
Microsoft Windows 10 (64-bit)

PID 3R496PA#ACJ, SN [Personal Information Removed], 14 s cf 3006 tu

Checked and found no password file but only password exists Not able to do anything, asking nonexistent administrator password

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MayS
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HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


Regards,
MayS.

I work on behalf of HP.

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MayS
Moderator
Moderator
1,032 1,031 21 94
Message 2 of 2
Flag Post
HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


Regards,
MayS.

I work on behalf of HP.

View solution in original post

Was this reply helpful? Yes No
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