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‎05-02-2020 01:53 AM

HP Recommended
Product: HP Pavillion 14-ce1002ur
Operating System: Microsoft Windows 10 (64-bit)

Notebook does not start. Just LED in power button blinks and fan ignites for a second then system does not start (nothing else happens) and process goes cyclically. Pressing power button for 15 seconds leads only to cycle restart.

What is behind and what to do?

2 REPLIES 2

‎05-02-2020 04:51 AM

HP Recommended

Hi
PLEASE POST ANY RESULTS.
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

 


Depending on the age of the PC and the BIOS vendor...
https://support.hp.com/us-en/document/bph07107

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‎05-03-2020 01:51 AM - edited ‎05-03-2020 01:52 AM

HP Recommended

Power press for few seconds etc does not help.

It seems BIOS went dead.

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