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HP Recommended
Pavilion 15cs0085cl
Microsoft Windows 10 (64-bit)

Computer won't work from sleep or himbernation. Please help.

1 REPLY 1
HP Recommended

@Bsinorsf 

New notebooks come with something known as Fast Startup enabled and in some cases, that can present serious problems with sleep and hibernation.

 

Hold the power button for 15 seconds and then press it once again.  That should force a cold restart of the laptop, bypassing the sleep and hibernation settings.

 

IF your laptop then comes on, consider disabling Fast Startup, as below:

This is different from Fast Boot, which is a BIOS/UEFI option.

Fast Startup is supposed to dramatically speed up the booting process, but in some PCs, it actually slows it down or causes it to hang. It's also a new form of hibernation known as hybrid sleep -- and this causes battery drain to maintain the state of the PC while turned off.

Disabling Fast Startup might fix the booting problem.

There are two ways to disable FastStartup in Win10: (1) through the Control Panel, and (2) through an elevated command prompt.

Control Panel - Open Control Panel --> Power Options.
Select "Choose what the power buttons do"
Select "Change settings that are currently unavailable"
At the bottom of the Window, under Shutdown settings, uncheck the box regarding fast startup

Elevated command prompt - run the following command:
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Power" /V HiberbootEnabled /T REG_dWORD /D 0 /F

In both cases, reboot Windows.

NOW, FastStartup is disabled.

See if that helps.



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