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- Notebook Boot and Lockup
- power on password

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05-07-2018 07:56 PM - edited 05-07-2018 08:00 PM
I need help with a HP Stream 11-d010wm power on password, after three attempt get a code [ i 69022012 ]
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Accepted Solutions
05-08-2018 02:58 AM
Enter 54673453
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
05-08-2018 02:58 AM
Enter 54673453
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
05-08-2018 01:01 PM
Welcome to the HP Forums 🙂
I would like to take a moment and thank you for using this forum, it is a great place to find answers.
As I understand there is a message - "Power on password" on your screen and you need assistance with the same,
You would have to Contact HP for a hardware service as the motherboard may require a tattoo/Bios Flash.
Any other way of unlocking the BIOS is not authorized by HP.
1) Click on this link - www.hp.com/contacthp/
2) Click on "Continue as guest".
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Click on "Show Options".
Fill the web-form. A case number and phone number will now populate for you.
If you have any troubles, let me know and I will do my best to help!
Hope this helps, for any further queries reply to the post and feel free to join us again
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
If you wish to show appreciation for my efforts, mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment.
Regards,
Jeet_Singh
I am an HP Employee
05-10-2018 02:25 AM
You're welcome 
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP