• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended

Hello, I am getting the message 

product information not valid at boot requiring  

product name

Configuration id

SKU

1 REPLY 1
HP Recommended

From what I have managed to find so far, the answer is that you need to contact HP tech support.  Mine is doing the same thing.  And my warranty ended a few months ago.  On the plus side, the PC still boots and runs fine, so I am just going to ignore the error.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.