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HP Recommended

Hello, I am getting the message 

product information not valid at boot requiring  

product name

Configuration id

SKU

1 REPLY 1
HP Recommended

From what I have managed to find so far, the answer is that you need to contact HP tech support.  Mine is doing the same thing.  And my warranty ended a few months ago.  On the plus side, the PC still boots and runs fine, so I am just going to ignore the error.

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