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‎05-24-2025 01:02 AM

HP Recommended
Product: Victus by HP Gaming Laptop 15-fa0000 (680A2AV)

Hola a todos, buenas noches. He estado teniendo problemas con mi computadora durante varias semanas; sigue reiniciándose y experimentando problemas de 'pantalla azul' (BSOD). Honestamente, no sé a qué se debe, ¿alguien puede ayudarme a averiguar qué podría estar causando este problema?

 

Tengo un portátil Victus by HP Gaming 15-fa0000 (680A2AV).

1 REPLY 1

‎05-24-2025 06:54 AM

HP Recommended

Hi:

 

At the bottom of the blue screen message, there is usually a one line cause.

 

If any of the blue screens are producing a memory management error, most likely your notebook has a defective memory chip.

 

If you are getting a memory management blue screen, run the Windows memory diagnostic test.

 

How To Run The Windows Memory Diagnostic Tool In Windows 11 | Micro Center Tech Support

 

This utility will report a defective memory chip within several seconds.

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