reinicio de la notebook

[Sebastian1-1]

Hola a todos, buenas noches. He estado teniendo problemas con mi computadora durante varias semanas; sigue reiniciándose y experimentando problemas de 'pantalla azul' (BSOD). Honestamente, no sé a qué se debe, ¿alguien puede ayudarme a averiguar qué podría estar causando este problema?

Tengo un portátil Victus by HP Gaming 15-fa0000 (680A2AV).

[Paul_Tikkanen]

Hi:

At the bottom of the blue screen message, there is usually a one line cause.

If any of the blue screens are producing a memory management error, most likely your notebook has a defective memory chip.

If you are getting a memory management blue screen, run the Windows memory diagnostic test.

How To Run The Windows Memory Diagnostic Tool In Windows 11 | Micro Center Tech Support

This utility will report a defective memory chip within several seconds.