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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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05-24-2025 01:02 AM
Hola a todos, buenas noches. He estado teniendo problemas con mi computadora durante varias semanas; sigue reiniciándose y experimentando problemas de 'pantalla azul' (BSOD). Honestamente, no sé a qué se debe, ¿alguien puede ayudarme a averiguar qué podría estar causando este problema?
Tengo un portátil Victus by HP Gaming 15-fa0000 (680A2AV).
05-24-2025 06:54 AM
Hi:
At the bottom of the blue screen message, there is usually a one line cause.
If any of the blue screens are producing a memory management error, most likely your notebook has a defective memory chip.
If you are getting a memory management blue screen, run the Windows memory diagnostic test.
How To Run The Windows Memory Diagnostic Tool In Windows 11 | Micro Center Tech Support
This utility will report a defective memory chip within several seconds.