• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
pavillion dv 5
Microsoft Windows 7 (32-bit)

i upgraded my OS from vista to windows 7

i get a constant problem with the clock not being sincronized after ristart of notebook

i changed the primari battery (CR2032) and cleaned the seat of it but when i turn off and ristart the clock is still out of date 

how can i solve the problem ??

thank you in advance for your help

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Try the following.

 

Shut down the notebook. 

 

Unplug the AC Adapter and then remove the notebooks main Lithium ion battery ( not the CR2032 ).  Hold down the Power button for 30 seconds.  Re-insert the main battery and plug in the AC Adapter.

 

Tap away at the esc key as you start the notebook to enter the Start-up Menu.  Select the Bios option ( f10 ).

 

You should see that the first field highlighted is the Hour value - adjust this to the correct hour using f5 and f6 ( f5 will decrease the number & f6 will increase it ).  When this is correct, hit Enter to highlight the Minute field and again, use f5 & f6 to set the correct minute.

 

When done, press the down arrow to highlight the first field of the Date.  This should be for the Month, so use f5 & f6 to enter the correct value.

 

Hit Enter to highlight the Day field and set this, then hit Enter to highlight the Year field and set this.

 

If you're happy with the Time and Date settings, press f10 and hit Enter to save these setting and exit the bios menu.

 

Let windows fully load.  If the correct Date and Time isn't showing, go to the Control Panel and set the correct Date and Time here.

 

Restart the notebook and check if this has corrected the issue.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

3 REPLIES 3
HP Recommended

Hi,

 

Try the following.

 

Shut down the notebook. 

 

Unplug the AC Adapter and then remove the notebooks main Lithium ion battery ( not the CR2032 ).  Hold down the Power button for 30 seconds.  Re-insert the main battery and plug in the AC Adapter.

 

Tap away at the esc key as you start the notebook to enter the Start-up Menu.  Select the Bios option ( f10 ).

 

You should see that the first field highlighted is the Hour value - adjust this to the correct hour using f5 and f6 ( f5 will decrease the number & f6 will increase it ).  When this is correct, hit Enter to highlight the Minute field and again, use f5 & f6 to set the correct minute.

 

When done, press the down arrow to highlight the first field of the Date.  This should be for the Month, so use f5 & f6 to enter the correct value.

 

Hit Enter to highlight the Day field and set this, then hit Enter to highlight the Year field and set this.

 

If you're happy with the Time and Date settings, press f10 and hit Enter to save these setting and exit the bios menu.

 

Let windows fully load.  If the correct Date and Time isn't showing, go to the Control Panel and set the correct Date and Time here.

 

Restart the notebook and check if this has corrected the issue.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

mr davidpk it worked perfectly thank you so much for your help

HP Recommended

Hi,

 

You're welcome and that's good to hear :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.