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‎08-16-2022 03:49 PM

HP Recommended
Product: HP Notebook - 14-cf0006nx

hello i need help to fix smart hard disk error, i dont have an os and im trying to install windows 10 but i tried many solutions including the cmd code thing, please help me!!!

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1 ACCEPTED SOLUTION

Accepted Solutions

‎08-16-2022 04:10 PM

HP Recommended

Hi:

 

If your notebook is reporting a smart hard disk error, you will first need to install a new hard drive before you can reinstall the operating system.

 

Below is the link to the service manual where you can find the hard drive removal and replacement procedure.

 

HP 14 Laptop PC Maintenance and Service GuideIMPORTANT! This document is intended for HP authorized ...

 

Chapter 1 of the service manual indicates your notebook has a M.2 slot that supports a NVMe SSD, so you may want to install one of those instead of replacing the mechanical hard drive.

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3 REPLIES 3

‎08-16-2022 04:10 PM

HP Recommended

Hi:

 

If your notebook is reporting a smart hard disk error, you will first need to install a new hard drive before you can reinstall the operating system.

 

Below is the link to the service manual where you can find the hard drive removal and replacement procedure.

 

HP 14 Laptop PC Maintenance and Service GuideIMPORTANT! This document is intended for HP authorized ...

 

Chapter 1 of the service manual indicates your notebook has a M.2 slot that supports a NVMe SSD, so you may want to install one of those instead of replacing the mechanical hard drive.

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‎08-16-2022 08:19 PM

HP Recommended

Thank you very much this will help me for sure.

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‎08-16-2022 08:21 PM

HP Recommended

You're very welcome. 

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