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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
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‎12-26-2022 07:56 PM

HP Recommended

Hello @eric217 

 

Let me check your basic system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Please report back

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‎12-26-2022 08:34 PM

HP Recommended

im sorry i didnt know you were gonna have me do anythibg else. I gave the laptop back to my neice since it was workjng. I checked and made sure there was connection. She can doenload and play games. Thats all she was worried about anyways and    once again i appreciate the help sir

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‎12-27-2022 04:32 AM

HP Recommended

Hello @eric217 

Thanks for reporting.

Good luck

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