-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: sometimes laptop gets stuck on hp logo,especially when r...
Create an account on the HP Community to personalize your profile and ask a question
08-28-2021 03:46 AM
so, my laptop gets stuck on hp logo during restart until i shut it down with power button and turm it back on, it happens always during restart, but when i boot it up normally sometimes it gets stuck there too. i have disabled hybernation and fast startup but this has happened many times before i disabled it. and i am talking stuckk for about half an hour or an hour, no malware on laptop
Solved! Go to Solution.
Accepted Solutions
08-28-2021 05:57 AM
That type of behavior is typical when an additional device is plugged into a USB port, for example. It is waiting for an acknowledgement from another device before going on. Be sure everything is disconnected to start trouble shooting this problem.
I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
08-28-2021 05:57 AM
That type of behavior is typical when an additional device is plugged into a USB port, for example. It is waiting for an acknowledgement from another device before going on. Be sure everything is disconnected to start trouble shooting this problem.
I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
08-28-2021 10:04 AM
Try with each device separately, If there is more than one.
If there is only one, then "Yes".
I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
Didn't find what you were looking for? Ask the community