• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked

‎11-03-2021 07:18 PM

HP Recommended
Product: HP Laptop -403 EHHKP 17-by3053CI
Operating System: Microsoft Windows 10 (64-bit)

Who can tell me how to remove the PIN just to get started  without to put in the password.

The device produces by itself often only dots or ///// in the PIN frame. Delete impossible. Reset Password via MSoft does not work. After 1 hour up to more than 1 day in position   shut down it works normal after putting in the correct password.

Category:
1 REPLY 1

‎11-06-2021 09:32 AM

HP Recommended

@Diete 

Sorry, but basically no one here can tell you this -- because this is bypassing security checks and that is not permitted on the forum.

 

You need to take the laptop to a local laptop repair shop and see what they can do for you.



I am a volunteer and I do not work for, nor represent, HP
1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.