start problem

[Diete]

Who can tell me how to remove the PIN just to get started  without to put in the password.

The device produces by itself often only dots or ///// in the PIN frame. Delete impossible. Reset Password via MSoft does not work. After 1 hour up to more than 1 day in position   shut down it works normal after putting in the correct password.

[WAWood]

@Diete 

Sorry, but basically no one here can tell you this -- because this is bypassing security checks and that is not permitted on the forum.

You need to take the laptop to a local laptop repair shop and see what they can do for you.