start up issues

[Saenvy4321]

My laptop will stay on black three for hours  preparing automatic  repair

[Jerry_57]

Hi @Saenvy4321,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I'm sorry to hear about the issues you're experiencing with your laptop. Here are some steps you can try to resolve the issue:
 

Perform a Hard Reset:
 

• Turn off your laptop completely.
• Remove the power cable and, if possible, the battery.
• Press and hold the power button for about 15 seconds.
• Reconnect the power cable and the battery, and then try to start the laptop again.

Boot into Safe Mode:
 

• Turn off your laptop.
• Turn it on and repeatedly press the F8 key (or Shift + F8 for some models) before the Windows logo appears.
• Select "Safe Mode" from the list of options. If you are able to boot into Safe Mode, you can perform a system restore or uninstall any recent updates or software that might be causing the issue.

Run a System Diagnostic:
 

• Many HP laptops have built-in diagnostic tools that you can access by pressing F2 during startup. Run these diagnostics to check for any hardware issues.

Reset Your PC:
 

• If you're able to access the recovery environment, you can try resetting your PC. This option can often resolve issues by restoring your system to its original setup.
  
  
  I hope this helps.

Take care and have an amazing day!
 

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Jerry_57

HP Support