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kzl95
New member
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Message 1 of 2
157
Flag Post

system restarts on shutdown button after BIOS update

‎08-03-2020 04:01 PM - edited ‎08-03-2020 04:04 PM

HP Recommended
Product: HP Pavilion Gaming - 15-ec0001ca
Operating System: Microsoft Windows 10 (64-bit)

my BIOS was updated and from then i am not able to shutdown, as it restarts automatically instead of shutting down. please fix the bios update 

 

HP Notebook System BIOS Update (AMD Processors) F.08 Rev.A 13.3 MB Jul 14, 2020 Download

 

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RevolverIA
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Message 2 of 2
Flag Post

‎08-05-2020 08:48 AM

HP Recommended

I can confirm that F.08 version is buggy and causes problems such as ;

Slow battery charging 
Random shutdowns / hibernations
Slow booting
Crashes
Higher temperatures

The bios update is buggy, you can't roll back due to a ''feature'' added with it which doesn't let you roll back bios AT ALL

Call HP Support, tell them about the update causing problems. They can't roll it back, even if you send the laptop in for repairs. Insist that the BIOS update is the problem and has to be investigated by development team. 

NOTHING THEY ADVISE YOU WILL FIX THE ISSUE. THE UPDATE IS FAULTY.

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