when starting windows get blue screen after 100% does the checking etc... and shows the Auto Repair

[WilfredPeter]

The lap top does not open the windows and always shows the blue screen and after 100% completes all the checks, etc... and  returns to the Automatic Repair screen. After press restart does the same even after advanced options returns back to the same blue screen. Also did the virtual HP help support procedures but no result. Have been stuck with this issue for the last 3 days. Please help

[Lil_Boy_Blue · Accepted solution]

Hi
PLEASE POST ANY RESULTS.
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

Potentially a failed/failing Hard Disk.

[WilfredPeter]

Thanks mate you are great........LOL

[Lil_Boy_Blue]

Prego.