why is my hp compaq nc6320 Notebook automatically turns off after sometimes

[0AHA0]

I have hp compaq nc6320 Notebook. almost an hour past I start my laptop it automatically turns off, when i start it again, it turn suddenly. if i give  break of half an hour and then start, it works for an hour or so then turns off. sometimes when i restart it, it appers a blank screan.

can anyone help me solve the issue please

[GBL84 · Accepted solution]

Hello @0AHA0,

Welcome to FORUM !!

There are 2 things to undertand,

1-Whether its a Hardware issue 

2- Software issue ( Windows Operating System)

Go to BIOS screen, by tapping F10 at the start up. Stay there and see if that shutsdown.

Now If YES,  Then its a Hardware issue. Post back.

Hope this helps, for any further queries reply to the post and feel free to join us again !!

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee 

[0AHA0]

I ll try & get back with feedback. thanks "GBL84"

[GBL84]

You're very Welcome !! @0AHA0

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee

[0AHA0]

It was a softwere issue & resolved by updating drivers. thanks

[GBL84]

You're very Welcome !!

 All the Best !!!     Thanks for being a member !

**Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee