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- HP Community
- Notebooks
- Notebook Boot and Lockup
- www.hp.com/go/csr "Hard drive Test Failed"

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12-25-2020 08:33 AM
Hello,
not sure if i need to change hard drive so i ask you , can you help me?
FAILURE ID: RW3V63-7HP6G1-XD7V6K-60VT03
PRODUCT ID: K3W99EA#ABZ
Hard drive capacity: 500gb
Hard Drive 1
Thank you for your time, have a good day!
12-25-2020 08:52 AM
Hi:
Below is the failure report generated by the code you posted, minus your notebook's serial number.
RW3V63-7HP6G1-XD7V6K-60VT03 | OK | XXXXXXXXXX | 1/1/13 | 303 | Storage | Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive | Hard Disk 1 Quick Test Failure |
You will need to install a new hard drive and reinstall the operating system.
Below is the link to the service manual where you can find the hard drive removal and replacement procedure.
You may want to consider replacing the mechanical hard drive with a better performing, normally more reliable solid state drive (SSD).
If you can live with 500 GB of storage, this model provides the best performance for the price, in my opinion.
WD Blue 3D NAND SATA SSD Unità allo Stato Solido Interna 2.5", 500 GB: Amazon.it: Informatica
Buon Natale!