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- ı want to purchase new battery. HP Türkiye - BDH service rep...

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10-18-2023
05:38 AM
- last edited on
10-18-2023
10:51 AM
by
MayS
Dear HP members,
My HP laptop OMEN 17 giving battery errors and it's now compeletely dead. I give my laptop HP General Turkey Service - BDH. You may see their report below in the picture. It's says that they can't supply FM08 - 12pin battery and they returned my laptop back without repairing/replacing battery parts. I want your assintance because I purchased this laptop in 2020 and HP service can't supply me the battery right now. How it's possible for 3 years old laptop. I don't want to use fake equal products in market. So that I'm requesting your valuable reply & assistance for supplying related battery as orginal HP.
Related report of HP Turkey - BDH Service (Maltepe) , photo of Battery and related invoice when I purchase the laptop are on the attachement below.
you may contact with me from [Personal Information Removed]
All best,
Ahmet
10-18-2023 08:04 AM - edited 10-18-2023 08:05 AM
Welcome to our peer-to-peer HP Community Forum!
I checked: fact remains that HP does not sell or stock batteries for your OMEN by HP - 17-an109nt (5QU81EA) anymore.
The battery's part number is: 922976-855 "Assembly-battery 8C 82Whr 2.8Ah LI FM08", and you can purchase a perfectly fine FM08 replacement battery online, such as here: https://turkey.desertcart.com/search/922976-855.
Hope this was helpful.
Kind Regards,
NonSequitur777