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‎07-24-2021 01:42 PM

HP Recommended
Product: Pavillion dv-7
Operating System: Microsoft Windows 10 (64-bit)

В играх ноутбук вылетает на перезагрузку. Ошибка video-dxgkrnl-fatal-error. Вероятно это из-за обновления до Windows 10. Ноутбук не совместим с ней? Видеокарта nvidia geforce gt 630m

Родная операционная система была Windows 7 все работало нормально.

Category:
3 REPLIES 3

‎07-24-2021 01:49 PM

HP Recommended

Hi

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

MayS. 

I work on behalf of HP
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‎07-24-2021 02:40 PM

HP Recommended

Hi, @Павел4 

 

No dv7 is supported for W10 by HP.

 

The only suggestion I can offer, would be to try the W10 nvidia GT 630M graphics driver from nVidia.

 

NVIDIA DRIVERS GeForce Game Ready Driver WHQL

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‎07-25-2021 12:05 PM

HP Recommended

К сожалению это не помогает. Попробую установить Windows 7 и старый драйвер.

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