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‎07-07-2020 03:25 PM - last edited on ‎07-07-2020 03:55 PM by Retired

HP Recommended
Product: Example: Pavilion 15 p209ur
Operating System: Microsoft Windows 8.1 (64-bit)

[Personal Information Removed]

P/N: L1S88EA#ACB

CPU: AMD Radeon(TM) HD8610G

Не работают порта usb ! В диспетчере устройств стоят под восклицательным знаком. В описании код 19.

Провел диагностику с помощью hp диагностика . Код ошибки:

IMG_20200707_231923.jpg

 пробовал исправить проблему с помощью функций диспетчера устройств( удалять обновлять драйвера, отключать, включать устройства) ! Подключая внешнее устройство в usb, на него питание идёт. И на этом все!!!

 

1 REPLY 1

‎07-07-2020 04:00 PM

HP Recommended

Hi Palivalo,

 

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.  If you prefer, you can get access to the your region HP support: https://support.hp.com/ru-ru

 

Any doubt feel free to send me a private message. 

 

Thank you again. 

 

I work on behalf of HP.
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