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‎09-07-2020 04:24 AM

HP Recommended
Product: HP 17-bs005ur
Operating System: Microsoft Windows 10 (64-bit)

Добрый день!

У меня есть ноутбук  HP 17-bs005ur  (1UQ31EA) с жестким диском емкостью 500 ГБ, я открыл ноутбук и увидел, что у него есть свободный слот M2.

Установил M2 SSD  GIGABYTE   M.2 2280 128GB Gigabyte PCI-E 3.0x4 NVMe 3D TLC. Однако Windows 10 Pro x64 и BIOS не видят M2.

Помоги устранить проблему, как можно решить ее?

Заранее Спасибо!

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-07-2020 08:14 AM - edited ‎09-07-2020 08:14 AM

HP Recommended

You're very welcome.

 

Any SATA M.2 2280 drive with two keys will work. 

 

The other key doesn't use the pins it makes contact with.

 

Paul_Tikkanen_0-1599488051682.png

 

 

 

View solution in original post

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5 REPLIES 5

‎09-07-2020 07:33 AM

HP Recommended

Hi:

 

The reason the NVMe M.2 SSD doesn't work is because the M.2 slot your notebook has only supports SATA M.2 SSD's.

 

See chapter 1 of the service manual for the supported drive types.

 

http://h10032.www1.hp.com/ctg/Manual/c05963248

 

The problem can be solved by returning or exchanging the NVMe M.2 SSD for a SATA M.2 SSD.

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‎09-07-2020 08:10 AM

HP Recommended

Thanks for the help. But the slot in the laptop is only for one key. Please recommend what kind of SATA M.2 SSD with one key are available.

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‎09-07-2020 08:14 AM - edited ‎09-07-2020 08:14 AM

HP Recommended

You're very welcome.

 

Any SATA M.2 2280 drive with two keys will work. 

 

The other key doesn't use the pins it makes contact with.

 

Paul_Tikkanen_0-1599488051682.png

 

 

 

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‎09-07-2020 09:32 AM

HP Recommended

Your recommendations helped me a lot. Thank you very much!

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‎09-07-2020 10:44 AM

HP Recommended

You're very welcome.

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