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‎03-04-2019 08:04 AM

HP Recommended
Product: HP Pavilion 15 Notebook PC
Operating System: Microsoft Windows 7 (64-bit)

После замены аккумулятора на ноутбуке запускаю HP Support Assistant и запускаю диагностику батареи. После примерно 10 секунд работы средства проверки - ноутбук выключается. Подскажите, в чем может быть проблема?

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-04-2019 09:23 AM

HP Recommended

Not a genuine HP battery so I would blame the seller of the battery for the issue. 

View solution in original post

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4 REPLIES 4

‎03-04-2019 08:28 AM

HP Recommended

English please but also tell us where you got the battery

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‎03-04-2019 09:03 AM

HP Recommended

English, unfortunately, I do not speak. Only through a translator. Battery ordered here
https://torg-pc.ru/catalog/batteries/akkumulyatory-hp-/akkumulator_dla_noutbuka_hp_14_8v_4100mah_pav...

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‎03-04-2019 09:23 AM

HP Recommended

Not a genuine HP battery so I would blame the seller of the battery for the issue. 

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‎03-04-2019 09:35 AM

HP Recommended

Thank you very much! Basically, I thought so.

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