0 MB memory showing after RAM upgrade

[TaskeenAhmad]

I have upgraded RAM to 64 GB but the BIOS showing 0 MB even after upgrading the BIOS to the latest version.

Another issue I am facing is the boot time. It takes around 1 minute and 40 seconds to turn on the screen after I press the power button. This issue was present even though I had not upgraded RAM.

[erico]

Startup boot time is a separate operating system issue.

Open an admin level command line window and type the following:

 systeminfo | findstr / C:"Total Physical Memory"

Now press the enter key to see what the OS recognizes as installed and useable memory.

You could also type sys in the search box and click on the system information app that appears above.

That will also show you what the OS recognizes as installed and useable memory.

You should see what is installed, unless you happen to have upgraded the memory with non-compatible memory or mixed memory formats and brands.

[TaskeenAhmad]

OS recognizes 64 GB. I have installed kingston 32*2 4800 MHz

[TzortzisG]

Hi!

This is a firmware related problem (bug) that was discussed about a year ago and that HP had reportedly promised to fix with the next BIOS update (according to posts from users on other forums). This issue has no impact on how the OS performs.

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Questions-about-laptop/m-p/857... 

[erico]

As far as slow startup goes, type startup in the search box and click on the Startup Apps >System Settings that appears above.

The image is from the desktop I am typing this on.  Go through the list on yours to see what is eating up your processor cycles and turn them off to see how it affects your startup time. Doing that will not affect the programs/apps  operation on your PC.

[TaskeenAhmad]

I don't worry about the Windows startup time; my concern lies with the duration between pressing the power button and the Omen logo appearing on the screen, which currently takes more than 1 minute and 40 seconds. When the Omen logo appears, it takes only a few seconds to get into Windows.

[TzortzisG]

TaskeenAhmad, as mentioned above, when upgrading to 64GB of RAM it's "normal" for the BIOS on these systems to display ZERO RAM and for the initial power-on self-test (POST) to take longer than usual. This is due to the badly coded UEFI firmware, which apparently has NOT yet been fixed by HP's coders. However, although this has been reported for over a year now, there were no posts anywhere about any other implications to how the system actually ran after POST.

What puzzles me is that you said that your Omen always had this delay in the initial boot phase. I have to agree that looking at an unpowered black screen for 100sec can be unnerving..... Generally speaking, post-11th gen Intel HP laptops tend to have this peculiar lag, due to the complicated nature of the firmware when Alder Lake (or higher gen) CPUs are installed. I noticed this difference when -after buying a Tiger Lake business laptop and using it for some months- I bought the equivalent Alder Lake laptop. Not only did it have the delay you described (in my case it was more like 1min), but the firmware is so "hardened" that I almost bricked my brand new laptop just by changing a security setting (that involves the vPro CPU it has). Not to mention that when I upgraded it to 64GB of RAM, it wouldn't boot and stayed on the black screen for something like 5min until it had checked the memory config and decided everything was OK. What I'm getting at with all this is that from my experience the recent HP laptop lines tend to take a lot longer to do the initial tests during POST, than say my much older KabyLake ones where this phase was almost nonexistent.

Sometimes disabling certain security options on the BIOS setup helps speed things up, but unfortunately gaming laptops don't actually have many of these. If you feel that this might be a malfunction (not very likely imho since you're not getting other issues) you can take it to a HP authorized service center to get a second opinion. If I were you I'd just keep an eye on (monitor) the situation.

Post back if you have more questions!