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HP Laptop - 17-by3053cl
Microsoft Windows 10 (64-bit)

I can’t resolve 100% disk usage that is continuously show in task manager and the laptop is ver slow. I have i5 chip, 12gb ram, and 500gb hard drive. Any suggestions on how to fix? I don’t want to change registry settings or anything that will make the laptop worse. I’ve already take to a laptop repair shop and they told me it was a virus and the fixed it, but when I took home , I had the same original issue.

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Banhein, I also think it’s due specifically to the hard drive being busy. Not so much for the ram being too low, although getting more ram is a good suggestion. The task manager typically shows the cpu and memory being okay when I see 100% disk usage. The disk usage at 100% is seen many different times - immediately after login, or later while processing office suites, or at times when the laptop is totally idle. I’ve seen disk usage stay in the low 10% and staying there for quite a while while the laptop is idle, then 20 to 30 minutes later even when I’m not doing anything, the usage goes quickly to 100%.

About 8 months ago I took the laptop to a repair shop. They told me it had a virus. They couldn’t tell me what it was, but once home, the laptop would not startup so quickly. I took it back to the repair shop. They told me that it might be the hard drive. They were not sure but they thought a SSD drive would resolve it. They were going to charge me $300 more for the repair which I already paid an initial $120. So I decided not to have it done. My hp laptop is already about 4 years old. The thing is when we bought it, it ran fine for over 2 years. But, after that we started seeing very slow issues. Is it just that some HP laptops have bad older hard drives? In any case, I recently purchased a new and better HP Envy laptop. I bought it at Costco so I have now have 1 year hp warranty and 2 year Costco warranty. If any issues I’ll immediately take it. Thanks for your assistance.

 

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@Vzvet 

 

100% disk usage does not mean it is full, the number indicates how busy it is.  The main reason if too little RAM and HDD is slow therefore works on memory need to swap out/in more and HDD has to spin to dead.

 

Increase RAM and use higher HDD would solve the problem

 

1. For RAM: it has 12GB DDR4, 2666 MHz now. You can upgrade to

32GB using Crucial 32GB (2x16GB) kit      (Ram Will run at 2666MHz)

or even 64GB using Crucial 64GB (2x32GB) kit      (Ram Will run at 2666MHz)

 

2. For hard drive: Install 1TB or 2TB of M.2 SSD using compatible SSD such as  Crucial 2TB P3 SSD and make it as system drive.

 

Regards,

Regards.

BH
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Banhein, I also think it’s due specifically to the hard drive being busy. Not so much for the ram being too low, although getting more ram is a good suggestion. The task manager typically shows the cpu and memory being okay when I see 100% disk usage. The disk usage at 100% is seen many different times - immediately after login, or later while processing office suites, or at times when the laptop is totally idle. I’ve seen disk usage stay in the low 10% and staying there for quite a while while the laptop is idle, then 20 to 30 minutes later even when I’m not doing anything, the usage goes quickly to 100%.

About 8 months ago I took the laptop to a repair shop. They told me it had a virus. They couldn’t tell me what it was, but once home, the laptop would not startup so quickly. I took it back to the repair shop. They told me that it might be the hard drive. They were not sure but they thought a SSD drive would resolve it. They were going to charge me $300 more for the repair which I already paid an initial $120. So I decided not to have it done. My hp laptop is already about 4 years old. The thing is when we bought it, it ran fine for over 2 years. But, after that we started seeing very slow issues. Is it just that some HP laptops have bad older hard drives? In any case, I recently purchased a new and better HP Envy laptop. I bought it at Costco so I have now have 1 year hp warranty and 2 year Costco warranty. If any issues I’ll immediately take it. Thanks for your assistance.

 

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