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HP Recommended
Notebook 14-cm0012nr
Microsoft Windows 10 (32-bit)

What is the Max RAM upgrade I can use? Does the manual show how?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Your notebook has one memory slot, so in order to upgrade the memory, you would have to remove the 4 GB chip and replace t with an 8 GB chip.

 

Below is the link to the Crucial memory report for your notebook.  They have compatible 8 GB memory chips for sale.

 

Memory RAM & SSD Upgrades | hp - compaq | hp 14 series | HP 14-cm0012nr | Crucial.com

 

The DDR4-2400 memory chip would be fine, since it is only going to run at 1866 MHz anyway.

 

Below is the link to the service manual where you can find the memory removal and replacement procedure.

 

Maintenance and Service Guide HP 14 Laptop PC

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

Your notebook has one memory slot, so in order to upgrade the memory, you would have to remove the 4 GB chip and replace t with an 8 GB chip.

 

Below is the link to the Crucial memory report for your notebook.  They have compatible 8 GB memory chips for sale.

 

Memory RAM & SSD Upgrades | hp - compaq | hp 14 series | HP 14-cm0012nr | Crucial.com

 

The DDR4-2400 memory chip would be fine, since it is only going to run at 1866 MHz anyway.

 

Below is the link to the service manual where you can find the memory removal and replacement procedure.

 

Maintenance and Service Guide HP 14 Laptop PC

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