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‎09-02-2021 11:58 PM - edited ‎09-02-2021 11:59 PM

HP Recommended
Product: 14-r003ng
Operating System: Microsoft Windows 10 (64-bit)

Hi,

my daughter needs her first PC for school, thought to take the old one from my wife and upgrade it with a SSD. Finally the latest Windows Updates worked (after several problems and hours, it was 1709), bought a Samsung SSD --> data migration is done.

 

But now, I can't open the housing 😞

Removing all (visible) screws and opening all clips around the housing is not enough  there seems to be one more fixation "in the center of the top" no screws hide under the sticker/typeplate.

 

Any ideas?

Category:
1 REPLY 1

‎09-03-2021 07:46 AM

HP Recommended

Hi:

 

It looks like you have to pretty much take the whole notebook apart to get to where the hard drive is located.

 

The only suggestion I can offer would be to read chapter 4 of the service manual, starting on page 68 for the procedures required to remove and replace the hard drive.

 

c04513798.pdf (hp.com)

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