14S-dq2 short battery life - 90 minutes - it was 5 to 6 hours - New battery installed

[Doctor_Keo]

Any suggestions on why I have a short battery life. I have ran diags and no problems highlighted.

Thanks

Doc

[erico]

With the power adapter connected, run the  Windows Battery Report and post the result here in your thread.

I wrote a Knowledge Base article in which I explained  in detail how to do that.

The Windows Battery Report will provide the information required to make an accurate diagnosis of your laptop's  battery problem.

I do not know how long you have been using the laptop, but be aware that all batteries have a maximum limit of charge-discharge cycles.

At the end of  the service life of the battery is reached, replacement  with a new one is required.

At 90 minutes of laptop battery usage that you report having, it certainly would logically appear  that you are reaching the point where replacement will be required.

[Doctor_Keo]

Thanks for your reply - How do I upload the battery report?

Doc 

[Doctor_Keo]

When I purchased the laptop I was getting long use from the computer, and then within the warranty it reduced to around 90 minutes. I returned the laptop to HP who diagnosed the problem as a faulty battery and replaced the battery, and returned the laptop - sadly, the laptop still had the reduced battery life - I've lived with the problem for the last 12 months as power has been readily available but the last month not so, and decided to see I could resolve the problem.

Doc