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‎08-01-2022 05:16 PM

HP Recommended
Product: HP Laptop - 14z-fq000 IDS Base Model
Operating System: Microsoft Windows 10 (64-bit)

I would like to upgrade the RAM in my laptop from 8 to 16GB. Is this possible?

 

When I use task manager, it reports that I only have one RAM slot. But if I look on the Crucial website, it says the 14a-fq000 has two slots.

 

I looked in the service manual but I'm confused.

 

If I open a command prompt with admin priv and type the command:

 

wmic memphysical get maxcapacityEx

 

It reports:

 

MaxCapacityEx
33554432

 

which is 32GB supposedly the maximum RAM the motherboard can handle.

 

If I only have 1 slot, can I replace my 8GB SODIMM with a 16GB one?

Category:
1 REPLY 1

‎08-01-2022 05:41 PM

HP Recommended

Hi:

 

You should be able to.

 

The 32 Gig report would be with 2 memory slots.

 

What model processor does your notebook have?

 

The service manual shows the model series comes with Ryzen, Athlon and the AMD 3020e processors.

 

This would be a compatible 16 GB DDR4 memory chip to experiment with.

 

Crucial 16GB DDR4-3200 SODIMM | CT16G4SFRA32A | Crucial.com

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