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15-ab145ax
Microsoft Windows 10 (64-bit)

Hi,

 

I have recently purchased this laptop and it still has a slot for another stick of ram. The only problem is that I would have to open the laptop rather than just opening a small cover to access the ram slot. If i did this, would I void my warranty by opening the laptop.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @lm13181,

 

Your PC will support upto 16GB of RAM.

 

Memory Two SODIMM slots - NON customer accessible / upgradeable

 

DDR3L-1600 Single Channel Support (Carrizo-L)
DDR3L-1600 Dual Channel Support (Carrizo)

 

Supports up to 16 GB of system RAM in the following conƭgurations


● 16384-MB total system memory (8192×2)
● 12288-MB total system memory (8192×1) + (4096×1)
● 8192-MB total system memory (8192×1) or (4096×2)
● 6144-MB total system memory (4096×1) + (2048×1)
● 4096-MB total system memory (4096×1) or (2048×2)

 

 

Guide attached : To remove MEMORY module, see PAGE- 45

http://h10032.www1.hp.com/ctg/Manual/c04775872

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

 

View solution in original post

3 REPLIES 3
HP Recommended

Hello @lm13181,

 

Your PC will support upto 16GB of RAM.

 

Memory Two SODIMM slots - NON customer accessible / upgradeable

 

DDR3L-1600 Single Channel Support (Carrizo-L)
DDR3L-1600 Dual Channel Support (Carrizo)

 

Supports up to 16 GB of system RAM in the following conƭgurations


● 16384-MB total system memory (8192×2)
● 12288-MB total system memory (8192×1) + (4096×1)
● 8192-MB total system memory (8192×1) or (4096×2)
● 6144-MB total system memory (4096×1) + (2048×1)
● 4096-MB total system memory (4096×1) or (2048×2)

 

 

Guide attached : To remove MEMORY module, see PAGE- 45

http://h10032.www1.hp.com/ctg/Manual/c04775872

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

 

HP Recommended
Does that mean that it will void the warranty if i upgrade it myself
HP Recommended

Hello @lm13181,

 

The act of opening your notebook  for Upgrading your computer's RAM or hard drive will not affect your HP warranty.

Unless you break something during the upgrade process or the upgraded components damage your system.

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

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