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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: 15-ay028ur RAM upgrade
Create an account on the HP Community to personalize your profile and ask a question
01-02-2017 01:32 AM
I recently bought a laptop 15-ay028ur. The laptop was sold with 2GB of RAM. I want to increase memory up to 4 GB, but do not know how to disassemble the laptop. Can you help ? Maybe - there is some instruction?
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Accepted Solutions
01-02-2017 02:04 AM
Two non-customer-accessible/upgradable memory module slots (Intel Core processors)
DDR4-2133 dual channel support
Supports up to 16 GB of system RAM in the following conƭgurations
● 16384-MB total system memory (8192×2)[UMA models only]
● 12288-MB total system memory (8192×1) + (4096×1)
● 8192-MB total system memory (8192×1) or (4096×2)
● 6144-MB total system memory (4096×1) + (2048×1)
● 4096-MB total system memory (4096×1) or (2048×2)
Manual:http://h10032.www1.hp.com/ctg/Manual/c05087748
Memory module
PC3L, 12800, 1600-MHz
For use in models with 5th generation Intel Core processors, Intel Pentium processors, and Intel Celeron processors
● 8-GB 693374-005
● 4 GB 691740-005
● 2 GB 691739-005
PC4, 17000, 2133-MHz For use in models with 6th and 7th generation Intel Core processors
● 8-GB 820570-005
● 4 GB 820569-005
● 2 GB 851379-005
You can get the memories on this page:http: //partsurfer.hp.com/search.aspx, select your country and place the code that is highlighted in black to acquire them.
I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
01-02-2017 01:40 AM - edited 01-02-2017 01:41 AM
Hi.
Welcome to the forum serg_rc.
Installing memory
NOTE:If someone other than HP installs or upgrades the memory, any damage caused by the memory and/or by a person trying to install or upgrade the memory is excluded from coverage under the product warranty. The customer assumes all risk and liability for damages for any such installation or upgrade.
NOTE:These steps will work for most notebook computer models. To find steps for your specific computer, enter your computer model number and replace memory into the search field at the top of this window. For example, if you have an HP Mini 210-3000, you would search for 210-3000 replace memory. If you cannot find a memory replacement procedure for your computer model, check the User Guides.
- Turn off the computer by pressing and holding down the Power button for about 30 seconds.
- Unplug the AC adaptor from the notebook.
- Slide and hold the battery release latch to the unlock position.
- Use your finger to lift the battery up and out.
- Turn the notebook over and place it on a firm surface.
- Use a Phillips screwdriver to remove the cover on the memory module compartment.Figure : Memory module cover (your cover might be different)
- Retention screws (2)
- Direction to remove compartment cover
- With the cover removed, and before you touch the memory, ground yourself to discharge any static electricity.
NOTE:
To ground yourself, and discharge any static electricity, place one hand on the case of the computer and touch the other hand to a metal surface or grounded object, such as the metal part of a lamp. - If you need to remove memory before installing the new memory, release the memory using a small wooden tool, or fingernail, to spread the clips holding the ends of the memory in place.Figure : Memory module removal
- Direction to pull retention clips
- Direction to remove the module
CAUTION:
To prevent damage to the memory module, grasp the memory module by the side edges. Do not touch the metal contacts. - Place any removed memory modules in an anti-static bag for protection.
- Remove the new memory from the protective anti-static bag and hold the memory by the side edges.
- Place the gold contacts into the connector (bracket) and gently, but firmly, press the memory into place. The clips will click when the memory is properly seated.Figure : Notch alignment and memory module insertion
- Notch alignment
- Direction to insert the module
- Direction to seat module
- Replace the cover and tighten the retention screws.Figure : Memory module cover replacement
- Two slots in the opening
- Retaining screws
- Plug the connection from the AC adapter into the notebook, and then connect the AC adapter to a working power supply.
- With the computer turned off, push the battery into the base enclosure until the retention clips click into position.
- Turn on the computer and allow it to reconfigure and recognize the additional memory and improve performance.
More info:http://support.hp.com/us-en/document/c00820047#AbT3
I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
01-02-2017 02:04 AM
Two non-customer-accessible/upgradable memory module slots (Intel Core processors)
DDR4-2133 dual channel support
Supports up to 16 GB of system RAM in the following conƭgurations
● 16384-MB total system memory (8192×2)[UMA models only]
● 12288-MB total system memory (8192×1) + (4096×1)
● 8192-MB total system memory (8192×1) or (4096×2)
● 6144-MB total system memory (4096×1) + (2048×1)
● 4096-MB total system memory (4096×1) or (2048×2)
Manual:http://h10032.www1.hp.com/ctg/Manual/c05087748
Memory module
PC3L, 12800, 1600-MHz
For use in models with 5th generation Intel Core processors, Intel Pentium processors, and Intel Celeron processors
● 8-GB 693374-005
● 4 GB 691740-005
● 2 GB 691739-005
PC4, 17000, 2133-MHz For use in models with 6th and 7th generation Intel Core processors
● 8-GB 820570-005
● 4 GB 820569-005
● 2 GB 851379-005
You can get the memories on this page:http: //partsurfer.hp.com/search.aspx, select your country and place the code that is highlighted in black to acquire them.
I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
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