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- HP Community
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- Notebook Hardware and Upgrade Questions
- 15-ay103dx memory upgrade

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05-04-2017 01:58 AM
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05-04-2017 02:08 AM
HI
It Supports up to 16 GB of system RAM & has 2 slots.
I found this manuals that will help you
http://h10032.www1.hp.com/ctg/Manual/c05087748
Page 2 : memory info
Page 56: how to remove or install
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-VJ
Although I am an HP Employee, I am speaking for myself and not for HP.
05-04-2017 02:08 AM
HI
It Supports up to 16 GB of system RAM & has 2 slots.
I found this manuals that will help you
http://h10032.www1.hp.com/ctg/Manual/c05087748
Page 2 : memory info
Page 56: how to remove or install
***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****
****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****
-VJ
Although I am an HP Employee, I am speaking for myself and not for HP.
05-04-2017 02:11 AM
Your machine currently has 8GB in one slot. It has 2 slots and supports total 16GB. All you need is to buy same RAM (even same brand) with the existing RAM and install to the second slot
Note: This work is for Authorized Service Provider parts only. Doing it yourself may void warranty if something went wrong due to this upgrade.
The following manual shows you more info:
http://h10032.www1.hp.com/ctg/Manual/c05087748.pdf
Regards.
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