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‎05-26-2020 08:19 AM - edited ‎05-26-2020 08:21 AM

HP Recommended
Product: 15-da0073wm

I was given this computer to diagnose a boot issue. The computer would BSOD every time it tried to boot, regardless of trying to boot into recovery, normal, etc. It didn't matter.
In troubleshooting, I disabled the OPTANE cache trying to see if that was the problem.
It wasn't.
The problem was the TPM.
I got it to boot, but now I need to re-enable the OPTANE Cache.
I can not access the advance menu in the BIOS to re-enable.
Please advise on how to access advanced menu.
Thank you
Daniel

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2 REPLIES 2

‎05-26-2020 08:41 AM

HP Recommended

Optane cache is enabled through Intel Rapid Storage app in the OS. 

 

Here is the BIOS simulator you can see nothing about Optane in the BIOS.

 

http://h10032.www1.hp.com/ctg/Manual/c06498459

 

Post back with any further questions and please accept as solution if this is the info you needed. 

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‎05-26-2020 09:08 AM

HP Recommended

I already tried to enable it this way and it said BIOS was blocking it. This BIOS simulator is out of date, as the BIOS in the system itself does have options for the OPTANE memory, but only allows editing of a current OPTANE RAID setup, not for making/re-enabling one.

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