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‎06-10-2025 09:57 AM

HP Recommended
Product: HP ENVY x360 Convertible Laptop PC 15-ed1000 (169X2AV)
Operating System: Microsoft Windows 11

 

Reading the specs it is not clear if the laptop can be upgraded in term of ram, 

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‎06-10-2025 10:18 AM - edited ‎06-10-2025 10:19 AM

HP Recommended

I believe that the memory can be upgraded.

 

Chapter 1 of the service manual indicates it cannot.

 

Maintenance and Service Guide HP ENVY x360 15 Convertible PCIMPORTANT! This document is intended for...

 

But chapters 3 and 5 let us know it can.

 

If the memory was an integral part of the motherboard, the parts list in chapter 3 would have had motherboard part numbers listed with different amounts of onboard system memory (8 GB, 16 GB).

 

Chapter 5 has a memory removal and replacement procedure and as you can see from the illustration, the memory is hidden under a metal shield.

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3 REPLIES 3

‎06-10-2025 10:18 AM - edited ‎06-10-2025 10:19 AM

HP Recommended

I believe that the memory can be upgraded.

 

Chapter 1 of the service manual indicates it cannot.

 

Maintenance and Service Guide HP ENVY x360 15 Convertible PCIMPORTANT! This document is intended for...

 

But chapters 3 and 5 let us know it can.

 

If the memory was an integral part of the motherboard, the parts list in chapter 3 would have had motherboard part numbers listed with different amounts of onboard system memory (8 GB, 16 GB).

 

Chapter 5 has a memory removal and replacement procedure and as you can see from the illustration, the memory is hidden under a metal shield.

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‎06-17-2025 05:39 AM

HP Recommended

Thanks

 

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‎06-17-2025 07:29 AM

HP Recommended

You're very welcome.

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