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HP Recommended
15-ef2127wm
Microsoft Windows 10 (64-bit)

I picked up one of these Ryzen 5500U laptops and wanted to add more memory. Looked on product page for max memory but it's not listed. I ordered a single 16GB stick of G.Skill  F4-3200C22S-16GRS, tried to install it but laptop would not POST. Plan was to get another module down the road, but for now would use 1 4GB module that it came with, and the new G.Skill module. Timings are the same for both the OEM Samsung 4GB modules and the new G.Skill module. Will try  the G.Skill by itself later today to see if it works in single channel. 

 

Anyone have experience with this module and can shed some light on the subject?

Volunteering here is my therapy
17-cp0097er
HP Envy 27-b014
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

hi

HP Laptop 15-ef2127wm

AMD Ryzen™ 5 5500U

8 GB DDR4-3200 MHz RAM (2 x 4 GB)

 Maintenance and Service Guide

 

Two SODIMM slots, not customer accessible or upgradeable

 

DDR4-2400 dual channel support (DDR4-3200 bridge to 2666, DDR4-2666 downgrade to DDR4-2400)

Supports up to 16 GB maximum system memory in the following configurations:

16 GB (8 GB × 2)
12 GB (8 GB × 1 + 4 GB × 1)
8 GB (8 GB × 1 or 4 GB × 2)
4 GB (4 GB × 1)

if the module works alone, so much the better
but it is indicated to support max 8gb per slot

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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View solution in original post

1 REPLY 1
HP Recommended

hi

HP Laptop 15-ef2127wm

AMD Ryzen™ 5 5500U

8 GB DDR4-3200 MHz RAM (2 x 4 GB)

 Maintenance and Service Guide

 

Two SODIMM slots, not customer accessible or upgradeable

 

DDR4-2400 dual channel support (DDR4-3200 bridge to 2666, DDR4-2666 downgrade to DDR4-2400)

Supports up to 16 GB maximum system memory in the following configurations:

16 GB (8 GB × 2)
12 GB (8 GB × 1 + 4 GB × 1)
8 GB (8 GB × 1 or 4 GB × 2)
4 GB (4 GB × 1)

if the module works alone, so much the better
but it is indicated to support max 8gb per slot

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
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