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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- 15-q493cl Screen Replacement

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08-06-2019 07:14 PM
I have an HP Envy 15-q493cl with a cracked touch screen. Using HP Partsurfer, I found that the complete touch screen assembly including the touch digitizer is HP part number 829328-001.
I found a seller on eBay selling a brand new replacement for my model laptop, but their part number is 720550-001. Will it indeed work with my 15-q493cl?
Thanks,
Terrance Hedrick
Solved! Go to Solution.
Accepted Solutions
08-09-2019 09:45 AM
Hi! @ROGUE_OGRE,
The laptop is compatible only with 829328-001, 812534-001 and 829329-001. And the product has been tested and trialled only with the following parts below. If you are replacing a part with a non - HP part we cannot guarantee the functionality.
I have checked the specifications of the laptop and found a few supported display raw panel. Please find the part numbers listed below.
829328-001 LCD HU FHD UWVA TS
829329-001 LCD RAW PANEL FHD UWVA
812534-001 15.6-in, BrightView, FHD, LED, touch screen display assembly
Refer the laptop user guide for more information. Click Here
Note: Refer page 15 for more information.
Hope this answers your query!
Take Care!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee
08-09-2019 09:45 AM
Hi! @ROGUE_OGRE,
The laptop is compatible only with 829328-001, 812534-001 and 829329-001. And the product has been tested and trialled only with the following parts below. If you are replacing a part with a non - HP part we cannot guarantee the functionality.
I have checked the specifications of the laptop and found a few supported display raw panel. Please find the part numbers listed below.
829328-001 LCD HU FHD UWVA TS
829329-001 LCD RAW PANEL FHD UWVA
812534-001 15.6-in, BrightView, FHD, LED, touch screen display assembly
Refer the laptop user guide for more information. Click Here
Note: Refer page 15 for more information.
Hope this answers your query!
Take Care!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee
08-11-2019 05:21 AM