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HP Recommended

I want to confirm if I can upgrade the memory on my laptop

2 REPLIES 2
HP Recommended

Your notebook has two memory slots and can support 2 x 8 GB of memory.

 

Here is an eBay listing of your notebook's motherboard which shows the two memory slots.

 

M99687-601 HP Motherboard Intel Celeron N4120 CPU 1.10GHz 17-Cn0692Ds Brand New | eBay

 

Below is the link to the service manual:

 

Maintenance and Service Guide

 

HP Recommended

HI!

 

Paul, it also seems that -in addition to having two RAM slots as seen on the eBay motherboard- these Intel n4120 systems can have their RAM upgraded much higher than official Intel specs, to the unbelievable config of 2x16GB:

17-cn0114ds_32GB.jpg

Allegro 17-cn0114ds 32GB 

 

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