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Can anyone please confirm if any of these three models support 4K HDMI output resolution? And where are the drivers if I have to reinstall Windows?

17-cn2083dx

17z-CP300

17-cn0023dx

 

4 REPLIES 4
HP Recommended

I cannot confirm 4K support. 

 

Look up the specs for the graphics adapters the notebooks come with on the Intel or AMD websites as applicable.

 

Driver pages:

 

17-cn2083dx:

 

HP 17 Laptop PC 17-c2000 Software and Driver Downloads | HP® Support

 

17z-CP300:

 

HP 17 Laptop PC 17-cp3000 Software and Driver Downloads | HP® Support

 

17-cn0023dx:

 

HP Laptop 17-cn0xxx (6V3A0U8) Software and Driver Downloads | HP® Support

HP Recommended
17-cn2083dx - Intel UHD Graphics
17-cn0023dx - Intel Iris Xe Graphics
17z-CP300 - AMD Ryzen™ 5 7530U Hexa-Core (2.0 GHz, up to 4.5 GHz, 16 MB L3 cache, 6 cores, 12 Threads) + AMD Radeon™ Graphics
They all supposedly support 4K but I know there are some HP laptops with same or similar graphics cards and their HDMIs don't support 4K.
HP Recommended

Also the links to the drivers you shared contain zero drivers.

****Correction - had to use Edge to open to have those links loaded properly****

HP Recommended

Purchased 17-cn2083dx:, and the HDMI does support 4K!

Also Win11 installed all drivers.

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