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‎03-10-2023 11:32 AM

HP Recommended
Product: HP Notebook - 17-by0061st
Operating System: Microsoft Windows 10 (64-bit)

I have a long silver hinge on my computer that is now breaking. It has already starting lifting the keyboard cover up an the power jack is sloped down. I just tossed 2 other HP computers for this same issue. As I look at the posts, it seems to be a very common problem now with HP laptops. I need to purchase the part so I can have a local company fix it due to it being out of warranty.  Can you help me with ordering the part I need to repair it?

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1 person had the same question
1 REPLY 1

‎03-11-2023 07:34 AM

HP Recommended

Hi @jessprim,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need some additional support from our internal teams in HP. Since the unit might need repair, I would request you contact HP Phone support

 

Please check your inbox on the forums page for private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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