• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎04-02-2024 07:35 PM - last edited on ‎04-03-2024 10:17 AM by Retired

HP Recommended
Product: HP Laptop - 17t-by300 CTO

I have a 17t-by300 that the bottom case is cracking due to the hinge operating so hard. It has not been abused as we have no kids.  Product 8vp96av  [Personal Information Removed]

Is all I need is the back case or is there some internal parts around the hinge that is needed?

Is this the back case.. L48405-001; 6070B1546601 ??  Or ?

Category:
3 REPLIES 3

‎04-02-2024 08:01 PM

HP Recommended

You need a bottom base chassis replacement.

Nathan
If my response helped you, please let me know by marking my answer as the accepted solution. This will help others.
Was this reply helpful? Yes No

‎04-03-2024 08:34 AM

HP Recommended

I do realize that the back needs replaced as I can see visual crack at DVD door. 

Any other parts and is that the part # that I need before I order??

Was this reply helpful? Yes No

‎04-03-2024 10:04 PM

HP Recommended

I had a look at this particular model on the hp partsurfer website but unfortunately I could not find any available parts for this model. I would suggest you look elsewhere like eBay with the model number and see what you find but if you don't feel comfortable replacing the parts yourself I recommend you reach out to a local repair shop.

Nathan
If my response helped you, please let me know by marking my answer as the accepted solution. This will help others.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.