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‎02-05-2024 06:44 PM

HP Recommended
Operating System: Microsoft Windows 11

I just got this HP Universal Docking Station to improve cable management and reduce wear and tear on my delicate HP ports when I dock and undock.  It's not charging my laptop.  Is there a setting I need to enable, or should I return this HP product?

Category:
3 REPLIES 3

‎02-05-2024 08:54 PM

HP Recommended

@Eggbert2 

 

What is your laptop HP 2023 17 17.3" machine ?   Please use the following way to find out:

 

                 How to Find Your HP Laptop Model Number

 

Regards.

BH
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‎02-06-2024 01:38 PM

HP Recommended

Hi, I thought I added those data points when I asked the original question, but here it is!:   Product Name HP Laptop 17t-cn200; Product Number 4V787AV; Software build ID 21WW1VPT601#SABA#DABA; Motherboard ID 899B.  Share thoughts, and thanks.

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‎02-07-2024 12:03 PM

HP Recommended

Hi, I thought I added those data points when I asked the original question, but here it is!:   Product Name HP Laptop 17t-cn200; Product Number 4V787AV; Software build ID 21WW1VPT601#SABA#DABA; Motherboard ID 899B.  Share thoughts, and thanks.

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