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‎05-27-2021 01:58 PM

HP Recommended
Product: HP Laptop 17-by1xxx
Operating System: Microsoft Windows 10 (64-bit)

Hello, I didn't see an appropriate board to ask this question, but  I hope someone can help.
I purchased a laptop through Sams club and my purchase included a 2 year care pack warranty. I don't see any information about that warranty anywhere. I entered my information to register my care pack warranty last year but never got any kind of response. I would like to file a claim. 

 

Thank You

15 people had the same question
2 REPLIES 2

‎06-01-2021 08:04 AM

HP Recommended

Hi@olliepollie, Welcome to the HP Support Community!

 

Please click on the link put the serial number and you will be able to care pack details.

 

 

HP Customer Support - Product Warranty Check

 

 

 

Hope that answers your question and you have a great day!

 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day

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‎06-17-2021 11:26 AM

HP Recommended

This did not help me. No one from HP support ever contacted me for further assistance.

1 person found this reply helpful
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