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‎01-02-2021 01:10 PM

HP Recommended
Product: HP laptop 14

My HP laptop developed a crack in the case near the left hand hinge and power switch over the christmas holiday 

The problem is clearly a design fault which I tried to report to HP today (January 2nd) but was informed by the virtual assistant that my warranty had expired on December 31st - 2 days ago! and would offer no further help

How do I contact HP to discuss the warranty issue?

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1 REPLY 1

‎01-08-2021 10:35 PM

HP Recommended

Hi @Pissed1231

 

Welcome to the HP Support Community.  

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

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