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‎08-21-2025 12:20 PM

HP Recommended

Hi. 

The USB c ports on the left side of my HP Dragonfly Pro One laptop (the two that are together) don't seem to be working. I have tried to uninstall the USB serial controllers so that I can reinstall and it hasn't changed anything. At first when I attempted to delete the last "controller" (there are 5 with the word controller: 1 AMD USB 2.0 and 4 AMD USB 3.10), something would happen and the controllers would magically return to the list. When I attempted to uninstall all of the controllers the 3rd or 4th time, they all did and I checked for updates and the ports still dont work. The port on the right side where there is only one port does work. 

Does anyone have any suggestions?

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