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‎12-10-2025 07:10 AM

HP Recommended

I have a HP care pack included with my HP 17 laptop purchase fro BJ's but it is not listed under my warranty for this PC

1 REPLY 1

‎12-16-2025 09:10 AM

HP Recommended

HI @Mobill52,

 

Welcome to the HP Support Community! We're thrilled to have you here! 

Thanks for posting your query! We're here to help you navigate the warranty dispute process. 

 

Sorry for the inconvenience caused. 

 

To get started, please check out this handy guide:  https://support.hp.com/hk-en/document/ish_2534210-1364541-16  It's packed with steps to help you raise a warranty dispute. 

 

While you're at it, you could also check your warranty status here:  https://support.hp.com/in-en/check-warranty 

We hope this helps you get back on track! 

 

Take care, and have an amazing day! 

 

If our solution hit the spot, please click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left as that would make our day! 

 

Best regards,

Deep_World

I'm an HP Employee.


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