Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-09-2020 09:27 PM

HP Recommended
Product: HP Envy 15-EP0068TX i7
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I have just received my HP Envy 15-EP0068TX i7 laptop, and I am wondering if I am able to upgrade the RAM?

If so, what type of RAM is required?

 

Thanks,

Alex

2 REPLIES 2

‎09-09-2020 09:37 PM

HP Recommended

I have located this RAM - would this be suitable?

 

https://www.crucial.com/memory/ddr4/ct2k16g4dfd8266

Was this reply helpful? Yes No

‎09-10-2020 07:48 AM

HP Recommended

Hi, Alex:

 

No, the memory you selected won't work. That is for desktop PC's.

 

If you want a 32 GB (2 x 16 GB) kit for your notebook, you need this one...

 

https://www.crucial.com/memory/ddr4/ct2k16g4sfra32a/ct18700590

 

Below is the link to the service manual.

 

http://h10032.www1.hp.com/ctg/Manual/c06634821

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.