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I have a 2021 or 2022 (I got it in July of 2021 for university so i’m thinking it’s a 2021)15 inch HP spectre with the 4K UHD intel iris xe graphics . About a year ago, my brother‘s girlfriend stepped on my computer, my screen has screen tearing the glass is not broken and all the touch features work except there is multicolored lines running down both the sides. I’m trying to find a reputable place to buy a screen replacement so that I can get it fixed so I can start using it again, but I can’t find a replacement online. Any help would be greatly appreciated

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@SMkent, Welcome to the HP Support Community! We're stoked to have you on board!

 

To help us get started on resolving your issue, could you please share the HP unit's serial number via private message!

 

Need help finding your product number? No worries! Check out this handy guide:

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name.

You can use this link as well:

Private Messages - HP Support Community

 

We're looking forward to helping you get back up and running!

 

Best regards,

Garp_Senchau
I am an HP Employee

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1 REPLY 1
HP Recommended

@SMkent, Welcome to the HP Support Community! We're stoked to have you on board!

 

To help us get started on resolving your issue, could you please share the HP unit's serial number via private message!

 

Need help finding your product number? No worries! Check out this handy guide:

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name.

You can use this link as well:

Private Messages - HP Support Community

 

We're looking forward to helping you get back up and running!

 

Best regards,

Garp_Senchau
I am an HP Employee

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