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Microsoft Windows 10 (64-bit)

After running hard drive component test received failure code 67KXS2-7TCA7K-MFPWLK-61SV03

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@rfna 

That means the hard drive has failed and needs to be replaced.

 

Once you have the replacement drive, then you need to read below about the HP Cloud Recovery to create the media needed to restore your PC.

 

If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.

The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.

Here is the link: https://support.hp.com/us-en/document/c06162205



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

3 REPLIES 3
HP Recommended

@rfna 

That means the hard drive has failed and needs to be replaced.

 

Once you have the replacement drive, then you need to read below about the HP Cloud Recovery to create the media needed to restore your PC.

 

If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.

The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.

Here is the link: https://support.hp.com/us-en/document/c06162205



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Hello,

I have a new hard drive and created a recovery media device from HP recovery, but unable to load USB device and receive error 0xc000000f. I have change boot load settings and so forth but does not work.

 

Thanks,

Ricardo 

HP Recommended

@rfna 

That error code means the PC  is NOT booting from the USB stick but instead, is now trying to boot from the blank hard drive.



I am a volunteer and I do not work for, nor represent, HP
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