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- 24 digit error code on N5S04UA#ABA (Hp spectre) after hard d...

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08-30-2020 08:56 PM
After running hard drive component test received failure code 67KXS2-7TCA7K-MFPWLK-61SV03
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Accepted Solutions
08-30-2020 11:14 PM
That means the hard drive has failed and needs to be replaced.
Once you have the replacement drive, then you need to read below about the HP Cloud Recovery to create the media needed to restore your PC.
If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.
The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.
Here is the link: https://support.hp.com/us-en/document/c06162205
I am a volunteer and I do not work for, nor represent, HP
08-30-2020 11:14 PM
That means the hard drive has failed and needs to be replaced.
Once you have the replacement drive, then you need to read below about the HP Cloud Recovery to create the media needed to restore your PC.
If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.
The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.
Here is the link: https://support.hp.com/us-en/document/c06162205
I am a volunteer and I do not work for, nor represent, HP
09-03-2020 06:23 PM
Hello,
I have a new hard drive and created a recovery media device from HP recovery, but unable to load USB device and receive error 0xc000000f. I have change boot load settings and so forth but does not work.
Thanks,
Ricardo
09-04-2020 12:47 PM - edited 09-04-2020 12:47 PM
That error code means the PC is NOT booting from the USB stick but instead, is now trying to boot from the blank hard drive.
I am a volunteer and I do not work for, nor represent, HP