• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion 15 bc406tx
Microsoft Windows 10 (64-bit)

morning my ssd was showing 238gb storage ,after disc cleanup its showing 208gb total storage .how could i get the suppressed storage.

1 REPLY 1
HP Recommended

@Deathroid

 

Welcome to the HP support community.

 

Your drive shows up smaller than advertised because storage drive capacity is calculated and reported slightly differently than other capacities in computing. If you look at the specifications of any storage device, you will see a note that says something along the lines of ”1 GB = 1 billion bytes. Actual usable capacity may vary.” In other words, the drive capacity is reported on the assumption that 1GB is 1,000,000,000 bytes. A 480GB SSD is, in other words, actually 480,000,000,000 bytes; these are what we call decimal bytes, and it has been an industry standard to use them when advertising storage space.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.