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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: 2nd fan is not working

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03-24-2019 11:50 PM
Hello,
Yesterday I opened up my notebook in order to clean it up but I did notice my second fan is not working.
When i turn on the computer it starts to spin and few seconds later stops meanwhile other fan keeps spinning.
My warranty has expired, I'd like to change my fan if neccessary.
Any help will be appreciated, thanks.
Model: Pavilion 15-bc017nt
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Accepted Solutions
03-26-2019 12:10 PM
@doganozgur
Thank you for posting on the HP Support Community.
- Have you checked the fan connectors?
- Are you able to use your computer?
- Does the computer overheat up?
If its a hardware related issue, I would request you to contact our Support for the warranty details and our Support Engineers should be able to check the available service options for your computer. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
03-26-2019 12:10 PM
@doganozgur
Thank you for posting on the HP Support Community.
- Have you checked the fan connectors?
- Are you able to use your computer?
- Does the computer overheat up?
If its a hardware related issue, I would request you to contact our Support for the warranty details and our Support Engineers should be able to check the available service options for your computer. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
03-26-2019 11:07 PM
Thanks for answering.
- I did check all connectors.
- I am able to use my computer, though did not try to play a game or such because am afraid to cause a processor damage.
- No overheat was detected by me yet.
It's most likely a hardware related issue. I'm going to apply to HP technical support. Thanks again.